Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with us:

• Name and contact information (email, phone number, address)
• Company name and business details
• Product preferences and purchase history
• Communication records and correspondence
• Website usage data and preferences

1.2 Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Product Sales and Service: Process orders, provide customer support, and deliver products
• Communication: Respond to inquiries, send product updates, and provide technical support
• Business Improvement: Analyze usage patterns to improve our products and services
• Marketing: Send promotional materials and product information (with your consent)
• Legal Compliance: Meet regulatory requirements and business obligations

3. Information Sharing

3.1 When We Share Information

We may share your personal information in the following circumstances:

• Service Providers: Trusted third parties who help us operate our business (shipping, payment processing, IT services)
• Business Partners: Authorized dealers and distributors who may fulfill your orders
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In case of merger, acquisition, or sale of business assets

3.2 Data Protection

All third parties we work with are required to maintain appropriate security measures and use your information only for specified purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encrypted data transmission and storage
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Secure disposal of information when no longer needed

5. Cookies and Tracking

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

5.2 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

5.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request limitation of processing in certain circumstances
• Portability: Request transfer of your data to another organization
• Objection: Object to processing for marketing purposes

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Customer information: Duration of business relationship plus 7 years for legal compliance
• Website analytics: Up to 2 years
• Marketing communications: Until you opt out or withdraw consent
• Technical logs: Up to 1 year

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the revision date.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

• Email: design@dpwhite.in
• Phone: 9154167056
• Address: Bhawan Plot No 183, Deva Road, Chinhat, Lucknow, Uttar Pradesh 226028