Terms and Conditions

1. Introduction

Welcome to DP White Cement. These Terms and Conditions ("Terms") govern your use of our products, services, and website. By purchasing our products or using our services, you agree to be bound by these Terms.

DP White Cement is a leading paint manufacturer in India, providing high-quality paint products including Prima Premium series, Tracto range, PACO primers, and Home Guard roofing solutions.

2. Product Information and Specifications

2.1 Product Quality

All DP White Cement products are manufactured to meet industry standards and our quality specifications. We strive to ensure accurate product descriptions and technical specifications on our website and marketing materials.

2.2 Product Availability

Product availability may vary by region. We reserve the right to discontinue or modify products without prior notice, subject to applicable laws.

2.3 Color Variations

Actual paint colors may vary slightly from digital representations due to screen settings and lighting conditions. We recommend obtaining physical color samples before making large purchases.

3. Ordering and Payment

3.1 Order Acceptance

All orders are subject to acceptance by DP White Cement. We reserve the right to refuse or cancel orders at our discretion.

3.2 Pricing

Prices are subject to change without notice. The price charged will be the price in effect at the time of order confirmation.

3.3 Payment Terms

Payment terms vary by customer type and order size. Standard terms include advance payment for new customers and credit terms for established business partners.

4. Delivery and Risk of Loss

4.1 Delivery

Delivery times are estimates and may vary based on product availability and location. DP White Cement is not liable for delays in delivery.

4.2 Risk of Loss

Risk of loss and title to products pass to the buyer upon delivery to the carrier or pickup by the customer.

5. Warranty and Returns

5.1 Product Warranty

DP White Cement warrants that its products will conform to published specifications when used according to label directions and industry standards. This warranty is limited to product replacement or refund of purchase price.

5.2 Warranty Limitations

The warranty does not cover:

• Damage due to improper storage or handling
• Use contrary to label instructions
• Normal wear and weathering
• Application over incompatible surfaces
• Color fading due to UV exposure beyond normal expectations

5.3 Returns

Returns are accepted within 30 days of purchase for unused products in original packaging. Custom-mixed colors and special orders are not returnable.

6. Limitation of Liability

DP White Cement's liability for any claims related to our products is limited to the purchase price of the products. We are not liable for indirect, incidental, special, or consequential damages.

7. Use of Website and Intellectual Property

7.1 Website Use

Our website is provided for informational purposes. You may not use the website for any unlawful purpose or in any way that could damage our business or reputation.

7.2 Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of DP White Cement and is protected by intellectual property laws.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Lucknow, Uttar Pradesh.

10. Changes to Terms

DP White Cement reserves the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date.

11. Contact Information

For questions about these Terms, please contact us:

• Email: design@dpwhite.in
• Phone: 9154167056
• Address: Bhawan Plot No 183, Deva Road, Chinhat, Lucknow, Uttar Pradesh 226028